"Emily and Eric and their adorable four-footed assistants have been wonderful to get to know and work with. We had soooo many questions and details that we wanted to check. Our list of asks was peculiar and specific. They patiently and expertly helped us track down every last detail, along the way connecting us with other experts and professionals. We are grateful and felt informed and taken care of the entire time."

"We recently had the pleasure of working with Emily and Eric on the purchase of a property in Kent, and we cannot recommend them enough! From our first Zoom meeting with them (we are located in Hawaii), they were attentive, professional, and truly listened to our needs and wants. They took us to see six properties in one day during the holiday season, and with their guidance, we put in an offer on one of the properties the very next day. Emily and Eric went above and beyond to ensure that our home buying experience was as informed as possible. They recommended mortgage brokers and an outstanding home inspector, and they were present during all of the inspections, even when we couldn't be. They were patient while we did our due diligence on the property, and provided guidance and resources without ever making us feel pressured or rushed. They had an excellent knowledge of the local market and were able to provide insights that helped us make informed decisions. They were always quick to respond to any questions or concerns that we had, and having the two of them sharing different perspectives was very valuable. In the end, we closed on our new property about a month after first viewing it with their precious dog Violet handing us the keys, and we owe it all to Emily’s and Eric’s tireless efforts. They truly exceeded our expectations, and we would recommend them to anyone looking for a reliable, professional, and knowledgeable real estate team."

"Emily and Eric went above and beyond with their service, knowledge and assistance before, during and after our condo sale. They were always there for us, which was especially helpful since we now live out of town and could not always be there to meet contractors for painting, repairs, etc. We also appreciated the daily check-ins and all the data-driven knowledge that Eric imparted. All the hard work paid off because we got a full-price offer after the first open house! And this was in a market that was starting to cool after the past years of overheated sales. We'd definitely recommend Emily and Eric for any real estate needs! You will not be disappointed."

"This was not an easy sale since I was living in Southern California and the condo was a fully furnished unit in West Seattle. However, Emily and Eric took it all in stride and were simply extraordinary - from helping me empty and stage the condo (can you imagine brokers who will personally organize and conduct a garage sale to help "declutter" a property? Because Emily and Eric did just that!) to selecting and supervising contractors, to setting an initial price and shrewdly managing the sale to maximize the final selling price, they exelled at every step in the process while keeping me informed on a daily basis. I cannot fault a single aspect of their handling of my sale and I am very thankful to have found them to act on my behalf. If you have property to sell, call them. You will never regret it."

"Emily and Eric are remarkably knowledgeable, friendly, energetic and supportive. Before we officially signed on with them, Eric came at a moment's notice to show us a house we thought we might be interested in. We saw it once without him and didn't know what we should be looking at or looking for. But Eric's solid, comprehensive feedback on that house flipped a switch and we saw things in a new, clear light. (That house was a no go). Once we signed up with them, we found a home we liked right away. Emily and Eric walked through the house with us and pointed out things we never would have noticed on our own. Their observations were solid and well-rounded and we never doubted their feedback. We decided to make an offer- but it was due within hours! They clearly explained the offer process and worked rapidly, in perfect harmony throughout the day to get the paperwork in on time. They waited patiently while my husband and I debated our top number. At one point, when considering a number I thought might be beyond my comfort zone, they asked something like, "If this number is accepted, how will you feel when you wake up in the morning?" Right away, I knew it would be dread if we went that high. Conversely, they asked if the house were sold to someone else, what number would we kick ourselves for not matching. Exactly the right questions, and we ultimately put the offer in. 10 offers went in and we won the bidding war! Plus, the strategy they employed allowed us to win without having to go to our nearly unbearable top number. Emily and Eric are an exceptionally savvy duo and their enthusiasm is contagious. We do hope that one day their sweet doggie Violet might have a kitty cat sibling to indulge the cat nuts like us out there. Regardless, with or without a cat ambassador, we recommend them wholeheartedly. If you’re looking for helpful, good-natured and very experienced real estate agents you need look no further."

"Emily and Eric were great to work with and always very friendly. As a first time homebuyer, I knew very little about the process of buying a home when I first met with them. They walked me through every step of the process, checked in often, and were always available to answer any questions I had. Emily and Eric made the process smooth and stress-free. They were able to find a great home inspector on very short notice and have provided great recommendations for things such as a moving company. I would absolutely recommend Emily and Eric to any homebuyer."

"Emily and Eric made my dream condo a reality! Their extensive real estate experience, Puget Sound market knowledge and commitment to superior customer service was such a gift throughout the purchasing process. Not to mention their due diligence and consistent communication kept me informed and reassured along the way. I couldn't be happier with my new home! And having sweet Violet deliver my condo keys made it that much more special. I highly recommend the Austin and Martin team to anyone buying or selling their home. You will be in wonderful hands (and paws)!"

"Working with Emily and Eric to buy our first home was an absolute joy. We started this process with a list of concerns and a longer list of questions, and from the first phone call Emily and Eric were patient, ready to answer questions, and clearly invested in our success. Before we signed with them, they shared detailed educational materials and spent hours with us, addressing our questions and getting a sense of what we were looking for. Once we got started with the process they were all in. No question seemed silly, no option was off the table. They made sure we went into each offer with clear eyes and confident terms. We had multiple all day tours criss-crossing the city to look at properties, and Emily and Eric approached each house with excitement and a great sense of humor. Their pawfessional assistant Violet was a reliable companion on these days and provided some much appreciated breaks from looking at homes. Throughout the process, Emily and Eric connected us with great home inspectors, brought teams onsite within hours to enhance our negotiating position, and were always available for a quick sidebar or long form strategy session. Even after we closed and received the keys from Violet, they provided references for additional services, check-in messages after weather events, and guidance on the new chapter of home ownership. We wholeheartedly endorse the Austin and Martin team and know that those who choose them will be in good hands for the entire home buying journey."

"Eric and Emily went above and beyond to sell our condo in a challenging market. Their hands-on, personalized approach made all the difference. They provided expert guidance, timely updates, and smart strategies that helped us achieve a great result for our family. I especially appreciated their sense of urgency, excellent communications, and deep knowledge of the downtown market. Having sold other properties in the past, I can confidently say their level of service truly stands out. I highly recommend them!"

"Emily and Eric did an excellent job helping me with the purchase of my condo, and beyond that they were truly a pleasure to work with. I appreciated the data-based insights and expertise they brought to every step of the process, and they handled an unexpected challenge we had with a calm confidence that helped me feel we were still on track. They also bring some great personal touches to the process and were organized and communicative every step of the way. I would definitely work with them again, and highly recommend them to anyone looking for help either with a purchase or a sale."